Aiployee
Service · WhatsApp Automation

Automate the channel your customers actually use.

Qualify leads, answer FAQs, send confirmations and follow up on open tickets, all on WhatsApp. No-one needs to sit on the other end. Conversations route to a human only when the workflow says they should.

What it does

Conversations that close, not just chat.

WhatsApp is where most South African customers already live. Aiployee builds the automation that meets them there, from first enquiry through to booked appointment, paid invoice or resolved ticket.

Every flow is built on the same platform as our voice agents, so a conversation can move between channels without losing context.

  • Lead qualification with native WhatsApp UX
  • FAQ and product enquiry handling
  • Booking, rescheduling and reminders
  • Open-ticket follow-up that doesn't drop
  • Human handover with full context

WhatsApp deployments follow the same six-step shape as every Aiployee build: discovery, process mapping, scope, build, integrations and go-live.

See the full journey

Stop losing calls to competitors who pick up.

Book a 30-minute discovery call. We'll map your call flows, show you where AI fits, and run a live demo in your industry. No slides, no pitch deck, no obligation.