Aiployee
Service · AI Voice Agents

Your phone is answered. Every call.
Every hour. Without a single extra hire.

An Aiployee voice agent isn't a script-reader. It's a conversation partner built for your industry, integrated to your stack, escalating to a human the moment it should.

Inbound and outbound

Two sides of the same agent. One platform.

Every Aiployee voice agent can handle inbound, outbound, or both. We pick the right shape during discovery and build to it.

Inbound

Answers calls, handles FAQs, books appointments, captures leads and escalates anything it shouldn't handle alone, with a full transcript handed to your team.

Outbound

Qualifies leads in minutes, runs collections calls, sends reminders, re-engages lapsed customers and onboards new ones, at a volume no human team can match.

Inbound agent library

Inbound

Receptionist

Basic

Answers every inbound call, handles FAQs, routes urgent calls to a human.

Appointment Booking

Intermediate

Books, reschedules and confirms appointments straight into your calendar.

Customer Support

Intermediate

Resolves repeat queries, escalates exceptions with a full call summary.

Property Enquiry

Intermediate

Qualifies inbound property leads, captures intent, books viewings.

Medical Receptionist

Intermediate

Books patients, manages cancellations, sends confirmations, POPIA-aware.

Alarm Response

Advanced

24/7 alarm-call handling for armed response and security businesses.

Outbound agent library

Outbound

Lead Qualification

Intermediate

Calls inbound leads within minutes, qualifies them, books a sales call.

Debt Collection

Advanced

Compliance-driven collections calls that follow the script every time.

Appointment Reminder

Basic

Reduces no-shows by confirming, rebooking or escalating ahead of time.

Survey & Feedback

Basic

Post-engagement surveys at scale, structured and actionable feedback.

Winback & Re-engagement

Intermediate

Reactivates lapsed customers with personalised, contextual outreach.

Driver Onboarding

Advanced

Onboards drivers at scale for fleets and logistics, info collection and verification.

Every voice agent deployment follows the same six-step shape: discovery, process mapping, scope, build, integrations and go-live.

See the full journey

Pricing

A single Aiployee voice agent starts from R15 000/month: one monthly fee billed at R100 per agent hour, platform monitoring and your dedicated account manager included.

See full pricing

Stop losing calls to competitors who pick up.

Book a 30-minute discovery call. We'll map your call flows, show you where AI fits, and run a live demo in your industry. No slides, no pitch deck, no obligation.

FAQ

Voice agent questions.

The four questions every business asks before deploying an AI voice agent. If yours isn't here, get in touch.

Will it sound robotic?

No. Modern AI voices are near indistinguishable from human speech. We can demo a live call in your industry before you commit to anything.

Does it work with our existing phone system?

Yes. We connect to your existing number via call forwarding or SIP trunk. No need to change your provider or your number.

Is it POPIA compliant?

Yes. Callers are informed about data handling. For outbound calls you're responsible for consent on your contact lists, and we'll walk you through what this means during onboarding.

What happens if the agent can't handle something?

It escalates to a human immediately, with a full call summary. Every agent has configurable escalation rules built in.