How it works

From first call to a live AI agent. Here's exactly what working with us looks like.

Every Aiployee deployment runs to the same shape. Six steps to build, three things to plan for once you're live. No mystery, no rushed go-lives, no handing you a tool and walking away.

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The build journey

From a discovery call to a live agent, step by signed-off step.

Six steps. Each one signed off before we move to the next. You're never wondering where the project is, or what gets done before it goes live.

Discovery

We get on a call to understand your business, your biggest pain points, and where AI can make the most immediate difference. You leave the call with clarity. We leave with everything we need to build.

Process mapping

We map your current workflows before we build anything. Where the delays sit, where data gets lost, which tasks shouldn't need a human at all. If a process is broken, we fix it first. Automating a broken process just makes it break faster.

Scope and sign-off

We write up exactly what gets built, what it costs, what it integrates with, and what success looks like. You sign it off. Nothing starts until you've seen the full picture.

Build

We build your agent on the Jobix.ai platform: persona, conversation logic, escalation rules, voice. Configured for your industry and tuned to the way your team already speaks to customers.

Integrations and testing

We hook the agent into your phone lines, CRM, calendar and any other tools it needs to read from or write to. You review live test calls, listen to sample runs, and give feedback before anything reaches a real customer.

Go live

Your agent goes live and starts working from day one. We monitor performance closely, handle any early issues, and stay close until you're fully up to speed.

Want more detail per pillar?

Voice agents, automation and consulting each follow the same shape, with their own scoping detail. The Services page covers what each pillar deploys and when to pick which.

See every service

What to expect

Working with us, in three honest answers.

Beyond the build itself: what to plan for, what we'll ask from you, and what lands in your inbox once the agent is live.

Timelines

Ready when it's actually ready.

It usually takes up to six weeks to get an agent production-ready, after extensive testing and optimisation. We don't rush a go-live to hit a calendar date. Every agent is scoped, built, tested and tuned until it handles your real conversations well, and only then does it answer a real customer.

Discovery, process mapping and scope sign-off first
Build and integrations tested against your real workflows
Optimisation passes on sample calls before any live traffic
Final timeline confirmed in the scope document, not before

What we'll ask for

A small, specific list.

We don't ask for everything. We ask for the few things that make the agent better, faster.

Existing call recordings, FAQ docs or scripts
Test access to your CRM, calendar and phone lines
A point of contact who can answer product and process questions during the build
Sign-off on the persona, voice and escalation rules before go-live

What you'll get

A working agent, on your stack.

Not a demo. Not a sandbox. A live agent answering real calls or running real conversations, with the data flowing into the tools you already use.

A live agent on your phone lines or messaging channels
Call transcripts, captured leads and structured data in your CRM
A monthly performance report with real numbers
A named point of contact on our side, not a ticket queue

After go-live

The deal isn't the deployment. It's month twelve.

Every agent we deploy is monitored, tuned and reported on monthly. You're not buying software. You're buying a partnership that keeps the agent working as your business changes around it.

SA-hours support

South African team, South African business hours, South African SLAs. When something needs changing, you email a person on our team. Changes are typically turned around inside one business day.

Monthly performance reports

Every month you get a report covering call volumes, conversion rates, escalation patterns and the changes we've made to the agent based on what the data is telling us. No vanity metrics, no PDF for a PDF's sake.

Continuous improvement

We watch transcripts, listen to recordings and tune the agent on real conversations. Customer language shifts, your business shifts, the agent shifts with both. The agent your customers talk to in month twelve should be better than the one they spoke to in month one.

Want to skip ahead?

Most discovery calls take thirty minutes. You leave with a clear view of where AI fits in your business, and what a realistic deployment looks like if it does.

Book a Discovery Call

Stop losing calls to competitors who pick up.

Book a 30-minute discovery call. We'll map your call flows, show you where AI fits, and run a live demo in your industry. No slides, no pitch deck, no obligation.

Book a Discovery Call View pricing